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#AskMNLCT: Arriving and Thriving in Canada

Are you a recently arrived refugee or displaced person?
Are you thinking of moving to Canada and want to make informed decisions?
Or maybe you’re supporting someone in these situations?

 

On May 10, 2022, our expert panellists in immigration law, settlement, wellness, and employment guided newcomers in starting their new life in Canada on a solid foundation.

Watch the recording to learn about:

  • Immigration processes for displaced Ukrainians and refugees
  • Finding housing
  • Connecting with community resources (e.g. opening a bank account, finding a school for your children, obtaining a driver’s license, etc.)
  • Improving your English communication skills
  • Choosing employment programs to help you find a job or continue your career
  • Taking care of your physical and emotional well-being

THE PANELISTS

Olha Senyshyn – Refugee Lawyer
Natalia Rodriguez – MNLCT, Settlement Worker
Saul Olmos – MNLCT, Settlement Worker
Bita Hedayati, RP – MNLCT, Wellness Counsellor

CLICK HERE TO WATCH THE RECORDING
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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.