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What’s Your Story

Overcoming barriers to access essential services: Sivanandan’s Story

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By Trudy Tumusime  Sivanandan, a deaf newcomer, came to MNLC for help navigating government forms after facing numerous challenges completing a document alone. Discovering MNLC’s free settlement services was a relief. “The case worker was wonderful, helpful, and very communicative,” Sivanandan recalls. To ensure accessibility, the case worker collaborated with the Canadian Hearing Services to […]

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How BREM helped me rebuild my identity: Dhwani’s Story 

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By Trudy Tumusime  Dhwani, and her husband, landed in Canada in 2020 on a repatriation flight after canceled travel plans. They arrived at the peak of the COVID_19 pandemic grieving the loss of her father, stepping into the unknown with just hope and dreams. “It was hard. It was crazy.” She recalls.   Back in India,

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Arkadiy Volkov on Restarting His Psychotherapy Career in Canada

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As an internationally trained psychotherapist, when Arkadiy Volkov immigrated to Canada, he required licensing to rejoin his field. After researching several options, Arkadiy enrolled in Mennonite New Life Centre’s (MNLC) Bridge to Registration and Employment in Mental Health (BREM) program. Through our partnership with the licensing body – the College of Registered Psychotherapists of Ontario

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This clinic is more than a clinic, it’s a family: Yarlin’s Story 

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By Trudy Tumusime   When Yarlin arrived in Canada in November 2023 with her husband and two children, she hoped it would mark the beginning of a new chapter – one filled with freedom. Instead, it became what she describes as “the beginning of a very painful experience.” Fleeing the Dominican Republic, the family faced the

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It’s not just a language class, it’s so much more than that: Doris’ Story 

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By Trudy Tumusime  In 2021, Doris came to Canada from China, bringing with her a wealth of experience as a software project manager and UX designer. With a computer science background, Doris found many aspects of settlement quite easy due to her ability to search the internet for information and having support from her elder

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From losing everything to rebuilding hope: Basir’s Story

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By Trudy Tumusime Basir’s story is one of courage, resilience and hope – a journey that resonates with everyone who has had to leave familiar territory to start over in a new land. Born and raised in Afghanistan, Basir raised a family and hoped for a bright future for his seven children. But when Afghanistan

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My voice is being heard: Azar’s Story

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Former BEMC Graduate breaks boundaries in the Canadian Film Industry By Trudy Tumusime Azar, an internationally trained filmmaker, actress, and artist from Iran, moved to Canada in 2019. For the passionate creative, this journey was “both exciting and challenging.” Like many newcomers, Azar endured the typical struggles of settling in Canada. From embracing diversity, to

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C-Women provided me with the confidence, skills, and industry insights: Nada’s Story

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Today, on Valentine’s Day, we want to express our gratitude and love to all of our partners who support us in helping newcomers to Canada. By Trudy Tumusime C-Women graduate, Nada Khan shares about finding the right path in her career journey. Nada is an internationally trained Quality Assurance and Automation Testing professional with a

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I am grateful for the support of immigrants in learning English for free: Oleksandra’s Story 

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By Youdon Tenzin  Adjusting to a new country is difficult. Anyone who has ever had to leave everything they’ve ever known behind and move to a new country knows the feelings of uncertainty, fear and hope that this process accompanies. However, when you do not know the language that is spoken in your new country,

I am grateful for the support of immigrants in learning English for free: Oleksandra’s Story  Read More »

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.