Our Mennonite Heritage Wordmark (1)

ED Corner | March 2024

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Dear Friends,

It’s finally spring and we have a great year in store for us.

We just had our 40th anniversary celebration in February, and wow, it was absolutely amazing. Our dedicated staff and volunteers pulled off a once-in-a-lifetime event that would rival any such celebration setup by the City of Toronto.

A special thanks goes out to our fundraising and social committees. I also need to thank our communications team, who helped make it such a success.

Going forward this year, we have plans to do what we can to help alleviate the ongoing housing crisis. We are building our team to grapple with making our telecommunications system more advanced to help even more clients. And even more so, we are going to be expanding further north for those potential clients in need, north of the GTA.

We are moving well in the implementation of the components of our strategic plan and we have received great feedback from our staff and clients as to the extra work and dedication that we show towards our goals.

I am extremely happy with the progress we have made recently and I know that we will be more successful in the near future.

 
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"BREM program makes the route that you have to take to become a psychotherapist a lot easier.”

Maryam - BREM bridging Program

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.