Without language skills, we won’t achieve much: Amanda’s Story

When Amanda moved to Canada as a permanent resident eight years ago, she could barely speak a word of English. Having lived her entire life in Fuzhou, an old port city in China’s southeastern province of Fujian – famous for its tea plantations and exports – she didn’t need to.

Her son was two years old when she settled in Toronto and she found herself consumed with motherhood, especially given her husband’s rigorous work schedule. By the second year, she started taking English language classes; but when she had her second child a year later, she had to quit.

I was happy to know that MNLCT’s LINC classes provided free childminding so I didn’t need to look for a daycare center.”

For some time, she was employed at a Chinese travel agency in Markham alongside predominantly Mandarin-speaking employees but was laid off due to the COVID-19 pandemic. “Living and working in a Chinese community, we speak Mandarin all the time. Communicating in English is my biggest challenge and I know without proper language skills I won’t achieve much,” says Amanda.

“I hardly spoke to anyone who couldn’t speak Chinese. I had to ask my husband to do things on my behalf that required speaking English. I would even ask him how to pay the cashier when I went shopping. I didn’t feel confident at all,” explains the 37-year-old.

In 2017, a friend introduced her to MNLCT which helped her with settlement needs and government applications. “I was happy to know that their LINC classes provided free childminding so I didn’t need to look for a daycare center.”

Since then, Amanda has progressed to Level 6 and she is confident she can take on a job in an English-speaking environment. She hopes one day she will launch her own business – a boutique jewelry store. Despite the challenges, Amanda and her family have come a long way. “My fear was my kids would end up not speaking English too. I now enjoy reading books to them – in English! I feel fortunate that we own our own house and car, and my husband runs his own renovation company.”

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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Thank you for your patience as we continue to respond to a cybersecurity incident affecting our communication systems.

We are happy to share an important update — we are now able to send outgoing emails. Going forward, you will receive our emails from our new domain, @mnlc.ca, in addition to our temporary Gmail addresses. Please watch for us in your inbox. 

If you haven’t already, you can sign up to receive email updates from us directly here.

How we work on Canada Day Week

All our offices will be closed from Monday, June 29th, to Friday, July 3rd inclusive.

LINC, Mental Health, and Bridging programs are available virtually on Monday, June 29, and Tuesday, June 30.

Community Health Services is available virtually on Tuesday, June 30.

We will reopen on Monday, July 6th.

🇨🇦 Happy Canada Day 🇨🇦

We know it has been frustrating and difficult to reach us during this time, and we sincerely apologize for that. Please know that all our programs and services are running and staff are ready to support you. For getting in touch with us, please continue to use our temporary Gmail addresses:

Or drop in to our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York) during office hours:

  • Settlement staff are available at our Keele office in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Friday to answer questions and provide guidance. 
  • LINC in-person classes are running as usual at Keele office and online.
  • HAP is closed for the summer.
  • Community Health Services is able to support at our Finch office on Tuesday, Wednesday and Thursday, 9:00 AM – 3:00 PM.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your understanding. We appreciate the many kind words of empathy shared by our community, and we look forward to being fully operational again. We will continue to share updates as our systems are restored.