General information and orientation on immigration topics, government programs or benefits, and how to access different portals online. Clients can use the equipment (computers, printers, tablets).
Hours of service: Monday, Tuesday, Wednesday: 9.00 am – 3:30 pm
Contact us for more information.
Individual sessions where clients are able to develop their own Career and Employment Plan, which is tailored to help them achieve short and long-term goals.
Employment Readiness One-on-One Counselling Read More »
Employment support for newcomers who are looking for a job and trying to understand what is needed to succeed in finding employment opportunities in Canada. Offered in English, Arabic, and Spanish.
Employment Readiness Workshops Read More »
Peer support group for Arabic- and Spanish-speaking women.
Arabic-speaking Women’s Group
Spanish-speaking Women’s Group
Emotional support for newcomers struggling with stress or trauma, to promote resilience, strength and wellbeing at an individual and community level. Services provided in English, Arabic, Farsi, Spanish, and Ukrainian.
Contact us for more information.
Individual Mental Health Counselling Read More »
Support with translation of some identity documents from Spanish to English or vice versa, for immigration purposes only. Our translations are not certified by ATIO. A small donation is suggested to receive this service.
Translation (Spanish and English) Read More »
• Immigration Refugees and Citizenship Canada (IRCC) webpage • Immigration processes • Interpretation services to apply for financial assistance (OW/ODSP) • Support with subsidized housing application • Support with subsidized daycare application • Access to affordable housing and rental market search • Services provided in English, Arabic, and Spanish.
Contact us for more information.
Guidance and Advocacy to Navigate Canadian Systems Read More »
Guidance in completing application forms for: Immigration • Social Assistance: financial • Subsidized Housing • Community Legal Clinic • Subsidized Daycare • Student Assistance programs • Employment Insurance: (EI, sick benefits, maternity leave) • OHIP (Health Card) • Social Insurance Number (SIN) • Child Tax Benefit (CTB) • Canada Pension Plan (CPP) * Old Age Security (OAS) * Guaranteed Income Supplement (GIS) • Services provided in English, Arabic, and Spanish.
Contact us for more information.
Application Forms & Referrals Read More »
• Life in Canada • Immigration • Worker Rights and Responsibilities • Housing • Tenant and landlord rights and responsibilities • Education and Training • Community and Government services/benefits • Health • Language (LINC/ESL) • Services provided in English, Arabic, and Spanish.
Contact us for more information.
Information and Orientation Read More »
A variety of services to immigrants and refugees looking to settle in Canada. Services provided in English, Arabic, and Spanish.
Contact us for more information.
Individual Settlement Counselling Read More »
We are sharing an update on the technical issues MNLC is experiencing.
When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.
Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.
Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.
We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.
Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.
As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.
We will continue to share updates as we learn more.
Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.
Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!
Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.
The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.
For urgent matters regarding other departments, please contact us via our temporary emails:
We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.
We will notify you as soon as we are back.