It’s not just a language class, it’s so much more than that: Doris’ Story 

By Trudy Tumusime 

In 2021, Doris came to Canada from China, bringing with her a wealth of experience as a software project manager and UX designer. With a computer science background, Doris found many aspects of settlement quite easy due to her ability to search the internet for information and having support from her elder sister who had been in Canada for over a decade. 

Despite a soft landing in many ways, Doris found it challenging to find employment.

In my first year, I applied for several jobs, and while I didn’t pass the interviews, I always received replies.” Doris recalls.  

She then decided to improve her English language skills and adapt her professional experience to the Canadian job market. After an initial assessment, Doris joined a Language Instruction for Newcomers to Canada (LINC) class near her location however she stopped attending after a year because her Canadian Language Benchmark (CLB) level had improved, and available higher-level classes didn’t align with her schedule.  

In May 2023, at Toronto Newcomer Day celebrations, Doris found information about flexible LINC classes at the Mennonite New Life Centre of Toronto (MNLCT) and switched. 

At first, Doris didn’t see LINC as a priority thinking her English level was good enough for the Canadian workplace but now, she is glad she joined classes.

LINC has given me a platform where I can access local information, engage with the community, and make new friends from diverse backgrounds,” she explains “it has helped me feel connected to life here in Canada.” 

Through the program, Doris has steadily improved her English, from a CLB 5 to her current level 7. Even greatest of the benefits of the program is the opportunity to belong, make friends and feel engaged in local life. She credits her teachers, who have guided her settlement journey. “The teachers shared so much local knowledge – how festivals began, how different cultures celebrate, and how society is structured here.”  

She found her instructor at MNLCT to be amazing and “full of energy and always so organized with class schedules.” 

Oct 20, 2021 By Doris on the balcony of the condo. Sunset

 

Oct 20, 2021 By Doris at the condo. Sunrise

 

 

Oct 11, 2022. Burlington. By Doris. My cousin, her husband and I went there to celebrate their marriage that day just after their swearing-in ceremony in Toronto City Hall.

 

May 25, 2023, Toronto Old City Hall, By Doris. I went there to attend Toronto Newcomer Day.

 

Oct 22, 2023, Near Humber River, by Doris. I went there to see Salmon Run.

 

 

Oct 28, 2023, TTC station for Halloween Festival, Doris back view by Anan (my cousin)

 

While honing her English skills, Doris has also been focused on advancing her career – receiving job search assistance and participated in the She-Covery program at the Centre. She-Covery helps newcomer women transition from unemployment or underemployment to meaningful career opportunities.  

Doris encourages every newcomer to take LINC classes, noting that, “It’s not just a language class – it’s so much more than that.” 

Her journey in Canada has been full of surprises. Doris was particularly struck by the freedom of expression in Canada compared to her home country of China, where social media is heavily censored. She even wrote about it in one of her English class assignments. Doris was also wowed by the concept of community in Canada compared to China.  

 In Canada, people focus on their communities first,” she says. “It’s about real connections, not abstract ideas like nation or government. That shift in perspective was powerful for me.” she shares. One moment that deeply moved Doris was learning from her teacher about the selflessness of people in Canada. “I learned that many firefighters are volunteers,” she says, clearly surprised. “They risk their lives for others, and they do it without pay. That’s something I never imagined in China.” 

Though Doris has faced setbacks in her job search – last year, she applied to over 100 jobs without receiving any responses – she remains optimistic and determined to keep going. “The market has changed, and it’s even tougher now,” she acknowledges.  

For Doris, settling into a new country is about more than just mastering the language. It’s about finding a sense of belonging, understanding the culture, and making meaningful connections.   

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"In this lengthy immigration process, what one must do is identify what he/she truly desires and begin working on it gradually; here is where the assistance of MNLC comes in helpful. Of course, one must be consistent; one cannot quit since God’s time is perfect.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.