ED Corner | April 2025

Building Brighter Futures: Our Commitment to Settlement and Integration

At MNLCT, we are dedicated to empowering newcomers as they build new lives in Canada. Our mission is to provide vital settlement and integration services that help individuals and families navigate the complexities of a new country with dignity and confidence. From language training and employment support to housing assistance and cultural orientation, we are here every step of the way.

In today’s climate, the landscape of immigration services is evolving rapidly. Increased global displacement, processing backlogs, and a rising demand for social services have placed added pressure on the sector. Yet, despite these challenges, our commitment remains unwavering. We have adapted by expanding our digital services, offering virtual language classes and online employment workshops, ensuring that no one is left behind. Our dedicated team continues to provide in-person support for critical needs, balancing safety with accessibility.

The journey of resettlement is not without its hurdles, but it is also marked by remarkable resilience. We have witnessed incredible success stories—newcomers securing meaningful employment, children thriving in schools, and families finding a true sense of belonging. These moments remind us why we do what we do.

To our clients: We see your strength and determination. Know that you are not alone. With every step you take, we are walking alongside you.

To our generous donors and supporters: Your compassion fuels this mission. Your contributions enable us to offer life-changing programs and services. Together, we are not only helping newcomers integrate—we are helping them flourish.

As we look ahead, we remain hopeful. By working together—staff, clients, and supporters—we will continue to build a welcoming, inclusive, and vibrant Canada for all.

Thank you for being part of this journey.

yellow leafs

"BREM program makes the route that you have to take to become a psychotherapist a lot easier.”

What’s Your Story

orange arches
green and orange leafs

Help create an inclusive
& diverse Canada

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.