Help nominate MNLC as a Toronto Community Champion

Every day at MNLC, newcomers walk through our doors carrying big hopes and heavy stories. They come to learn English, understand their new community, find confidence, and build a future for their families in Toronto. Through language instruction, educational programs, workshops, and trauma-informed supports, MNLC helps people not just settle, but truly belong.

Now, our community has a powerful opportunity to make that work even more visible.

The City of Toronto is accepting nominations for the Toronto Community Champion Award, a special recognition that honours organizations making extraordinary contributions to Indigenous, Black, and other equity-deserving communities.

What makes this award different is that organizations cannot nominate themselves, it is the people who use, experience, and benefit from services who decide who deserves recognition.

That means you!

If MNLC has helped you learn English, gain new skills, feel more confident navigating life in Canada, or find connection through our programs and workshops, you can nominate us for this award.

Why this matters

Recognition from the City of Toronto is not just an honour. It strengthens MNLC’s ability to continue delivering high-quality, inclusive programs across the city. It helps funders, partners, and policymakers understand the real impact of community-based, culturally responsive services. And most importantly, it lifts up the voices of the people who know MNLC best, the students, families, and community members who experience our work first-hand.

When MNLC is recognized, it tells a bigger story about what’s possible when newcomers are supported with respect, dignity, and opportunity.

Who can nominate

You can nominate MNLC if you:

  • Live in Toronto
  • Have personal experience with MNLC’s services or impact
  • Are NOT an MNLC staff member, volunteer, or board member

The nomination form asks about:

  • What services MNLC provides
  • Who MNLC serves
  • What makes MNLC stand out and how it has impacted you and your community

Your voice and your story are what matter most.

More information about us can be found on our website:

How We Help
About Us

How to nominate

Nominations for the Toronto Community Champion Award are open now and close on February 1, 2026 at 11:59 p.m.

Visit the City of Toronto’s Toronto Community Champion Award page and complete the online nomination form in one session: toronto.ca/CommunityChampion

If MNLC has been part of your journey, this is a meaningful way to give back.

Thank you for being part of our community, and for helping us continue to grow, serve, and stand with newcomers across Toronto.

If you have any questions about the nomination process, please contact communications@mnlct.org

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.