Rayhan’s Story

By Gerard Keledjian 

Since he was a child, Rayhan Hossain liked to have options. “My father raised me that way,” he says. So, when he immigrated to Canada in 2007 from Bangladesh – where he was working in healthcare and research – he decided to do it his way and explore his options.

I knew it was not going to be ok right away and that I won’t land here and get a job directly.”

But since he had a positive view, he wanted to take his time to research, have a feel of the life here and look for opportunities to make the permanent move.

That opportunity came in 2010 when the Mennonite New Life Centre of Toronto launched the Bridge Training program for Internationally Trained Psychologists and Allied Mental Health Professionals (BTMH). Rayhan – who holds a PhD in medical sciences – heard from his psychologist friend about BTMH, the only bridging program that prepared immigrant professionals to take their place in the Ontario mental health sector. “Cautiously optimistic”, he attended the information session at the Centre, then decided to give it a shot and applied. He was interviewed and luckily, got accepted into the program.

Having prepared for two years, he was able to fully commit to the one-year bridging program. The first four months were the theoretical part of the program, during which he also enrolled in the employment workshops offered by the Centre. “We were 29-30 participants going to the centere 2-3 days a week. That’s a big number. Staff was helping us and I am thankful that they could accommodate us and make us feel (that we) belong there.” He even enrolled in the linguistic part of the program, though he wasn’t required to. “I think it helped me to improve my English, as it is not my first language.”

He also appreciates the fact that the staff at the Centre were very helpful in accommodating any needs they had to succeed and fully participate in the program.

Through the program, the Mennonite Centre “really bridged my experience and knowledge and put it into practice. They boosted my knowledge and helped me increase my employability.”

As part of the program as well, Rayhan was able to get a placement at the Canadian Mental Health Association and get hired there afterwards.

During his placement Rayhan was confident that he can do the job given the opportunity. “You always need that first opportunity.” Now a graduate of BTMH program, Rayhan continues to assist the Centre in doing “what they do best,” helping other newcomer professionals – like him – who need its services to settle down successfully. And one way he does that, is by sharing his experience and information with recent participants of BTMH who contact him occasionally.

Rayhan has always considered himself successful, even when he was participating in the bridging program and didn’t have a job, just because he was part of the program. “That’s my definition of success,“ he says.

He doesn’t know where he would have been now if he hadn’t had this opportunity through the Centre’s bridging program. But he feels grateful. “Definitely it helped me to be where I am now. I learned a lot!”

turquoise leafs
yellow leafs

“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

What’s Your Story

orange arches
green and orange leafs

Help create an inclusive
& diverse Canada

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.