A tale of victory and hope: Samantha’s Story 

This story was written by Samantha, a former resident of Aurora House. Samantha lived at the House from 2019 until 2020 when she found permanent housing. Her real name has been concealed to protect her identity.  

In Her Own Words 

My journey is a long one! I am one of the millions that are trafficked through international borders each year. I was referred to Aurora House after I completed a 90-day safe house program in rural Ontario through another agency. I came to Aurora House with no self-esteem, fear of not being accepted and I was very scared.   

After almost a year, I transitioned to my own place after being supported by the team. Aurora House gave me the necessary tools to help me thrive. The case manager and the house manager were a blessing to me. Both were incredibly brave and loving women who gave me the strength to move forward and gave me hope when I thought there was none left.  

My experience living in the house was so positive and if it wasn’t for the team at Aurora House, I would not be in the position I am now. I was able to reconnect with my family, I always had a chance to call – having a house phone was great and inviting them over to see my progress. To a girl the whole world left for dead, and to have a bunch of strangers take me in and show me unconditional love is the most incredible feeling in the world.  

There are no words to describe how grateful I am to Aurora House.

I want to thank all the private donors; your deeds do not go unnoticed. From Christmas gifts to gift cards to just getting some extra clothes to food, all was so helpful.  

Leaving a life of violence, abuse and control was the greatest challenge of my life and recovering took a long time but I did recover and so can others. It is a lifelong process. Today I have a loving and supportive family and new friends I met at Aurora House who encourage me in all areas of my life and treat me with only love and respect.  

Thank you so much for all your love and support, for all your dedication and kindness.

I am not a victim, but I am Victorious.

God bless all of you. You will forever be in my heart and my family.

Love,  

Samantha 

How We Help 

The MNLCT has a long-standing partnership with Aurora House to offer comprehensive rehabilitation to individuals (residents and clients of Aurora House) who have experienced human trafficking and/or gender-based violence.  

Our Counter-Human Trafficking team works closely with all individuals who have experienced any form of human trafficking, including labour trafficking, sexual exploitation, and forced marriage. We provide comprehensive case management and trauma-informed, culturally competent services to survivors regardless of their status in Canada. The services include intake and orientation, basic needs, safety planning, coordination, mental health counselling and emotional support.  

Aurora House is a transitional home that provides shelter, long-term trauma counselling, basic needs and essential support services to individuals who have been trafficked, abused or exploited in Canada. 

Contact us for more information on how we can help, or to make referrals for housing, legal services, job training, life skills workshops, and assistance with educational needs for survivors. 

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"In this lengthy immigration process, what one must do is identify what he/she truly desires and begin working on it gradually; here is where the assistance of MNLC comes in helpful. Of course, one must be consistent; one cannot quit since God’s time is perfect.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.