citizenship classes

A journey of love, challenges, and achievements: Carmen’s Story

By Claudia Porras Carmen* immigrated to Canada nine years ago, leaving behind a hectic but happy life in the Dominican Republic. Between taking care of her two children and job responsibilities, Carmen barely found time for herself, as she juggled household chores and cooked meals for her family. She mostly relied on her mother’s support.  

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Journey to Canadian citizenship: Patricia’s Story

By Claudia Porras  Patricia is the main character in a love story that spanned over 20 years before a happy ending. Her boyfriend, with whom she had been in a relationship her entire life, had moved to Toronto many years before her in search of better opportunities. Finally, in 2016, the two reunited and enjoyed their lives

Journey to Canadian citizenship: Patricia’s Story Read More »

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Settlement staff are available onsite in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Thursday (CLOSED on Fridays) to answer questions and provide guidance. We do not have wi-fi at this time.

LINC in-person classes are running as usual.

HAP is closed for the summer. Community Health Services is able to support virtually next week (Tuesday, Wednesday and Thursday, 9:30 AM – 3:30 PM) – MNLC.Community.Health@gmail.com 

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.