Workplace Communication in Canada

The WCC program supports internationally trained immigrants in Ontario seamlessly integrate into Canadian workplaces. The program focuses on experiential learning through projects and presentations, giving participants real-world practice in navigating Canadian workplace communication

Program Eligibility: You must be residing in Ontario as a Naturalized Canadian Citizen, permanent residents, protected persons and approved temporary residents

Duration: 4 months

Classes: 15 Saturdays, 10 am – 2 pm (virtual sessions)

Cost: Over $3,000 (Free for applicants eligible for the Ontario Bridging Participant Assistance Program bursary)

Outcome: Graduates receive a Professional Development Award (PDA) from The Chang School.

Application InformationWCC Program website or contact wcc@torontomu.ca

Courses

  • Effective Speaking and Listening (CDCE 700)

This course is designed for IEP who require improvement of their oral communication in the workplace. The course will offer bi-weekly classes of highly experiential activities using real-life Canadian workplace activities. Participants will improve their fluency, clarity, and overall oral communication skills in a supportive and creative learning environment.

 

  • Client-Centered Communication (CDCE 720)

This course is designed to help IEP explore and practice customer focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching. Through practical simulations and case studies, participants will practice strategies of dealing with common customer related situations and issues related to client-driven environment, while applying relevant evidence-based practice methods.

 

  • Presenting with Impact (CDCE 730)

This course is designed to provide IEP with practical persuasion, negotiation, and presentation skills essential to professional success in the Canadian workplace. Participants will explore cultural influences on business negotiations and develop a solid understanding about the role and value of effective public speaking in the workplace. By the end of the course, the participants will have acquired and practiced skills for designing and delivering persuasive and impactful presentations. In addition to persuasive writing and negotiating skills, successful participants will also learn and demonstrate effective networking and self-advocating skills through interactive, workplace-related activities.

 

  • Teamwork Communication (CDCE 740)

This course is designed to help IEP enhance professional success through practicing effective behaviours in the Canadian workplace environment. Through simulations and case studies learners will practice dealing with culturally and ethically challenging situations in the workplace, personal career planning, networking, strategic planning, and effective team and group work. Learning will be conducted in a safe environment fully supported by professional coaching.

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Recognition

Graduates receive a Professional Development Award from The G. Raymond Chang School of Continuing Education

Apply Now

Request the WCC Program admission form and the OBPAP bursary application by contacting the program:
wcc@torontomu.ca
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Thank you for your patience as we continue to respond to a cybersecurity incident affecting our communication systems.

We are happy to share an important update — we are now able to send outgoing emails. Going forward, you will receive our emails from our new domain, @mnlc.ca, in addition to our temporary Gmail addresses. Please watch for us in your inbox. 

If you haven’t already, you can sign up to receive email updates from us directly here.

We know it has been frustrating and difficult to reach us during this time, and we sincerely apologize for that. Please know that all our programs and services are running and staff are ready to support you. For getting in touch with us, please continue to use our temporary Gmail addresses:

Or drop in to our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York) during office hours:

  • Settlement staff are available at our Keele office in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Friday to answer questions and provide guidance. We do not have wi-fi at this time.
  • LINC in-person classes are running as usual at Keele office and online.
  • HAP is closed for the summer.
  • Community Health Services is able to support at our Finch office on Tuesday, Wednesday and Thursday, 9:00 AM – 3:00 PM.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your understanding. We appreciate the many kind words of empathy shared by our community, and we look forward to being fully operational again. We will continue to share updates as our systems are restored.

How we work on Canada Day Week

All our offices will be closed from Monday, June 29th, to Friday, July 3rd inclusive.

LINC, Mental Health, and Bridging programs are available virtually on Monday, June 29, and Tuesday, June 30.

Community Health Services is available virtually on Tuesday, June 30.

We will reopen on Monday, July 6th.

🇨🇦 Happy Canada Day 🇨🇦