This clinic is more than a clinic, it’s a family: Yarlin’s Story 

By Trudy Tumusime  

When Yarlin arrived in Canada in November 2023 with her husband and two children, she hoped it would mark the beginning of a new chapter – one filled with freedom. Instead, it became what she describes as “the beginning of a very painful experience.” Fleeing the Dominican Republic, the family faced the harsh realities of the Canadian refugee system and overwhelming settlement challenges with little support. 

“It was a huge change having to leave our stable lives in Dominican Republic,” Yarlin says, her voice heavy with emotion. “But we had to do it.”  

With no knowledge of the Canadian healthcare system and no basic health coverage, the family found themselves in immediate need – especially with their children’s immunizations pending. Desperate and uncertain, they attended a community health outreach at a church near them, only hoping to find free medical services. What they found instead was hope.  

There, they met two nurses from the Health For All Partnership (HAP) Clinic – a student nurse-led community health initiative run by the Mennonite New Life Centre of Toronto (MNLCT) in collaboration with Humber College. The nurses offered information about vaccines and invited them to visit the clinic for further support  

Yarlin recalls her first visit to the clinic with deep gratitude.

They didn’t just help us with health care,” she says. “The nurses were interested in understanding our general situation – our basic and immediate needs.”

Beyond the medical assistance, the Clinic provided food, clothing and diapers. They also gave the couple guidance on how to navigate the system, from the Clinic. From applying for social assistance, to finding English classes, and enroll their children in school, the family felt supported in unimaginable ways.  

 “That was very important support for us, because those were very uncertain times.” Yarlin explains. The family had just started the refugee claim process, uncertain of what the future held but every interaction with the clinic staff brought some clarity and comfort.   

Through the clinic, Yarlin was referred to additional services at MNLCT and other agencies for support the Clinic couldn’t offer. The family continued to receive free holistic health services until May 2024 when they became eligible for government Interim Health Coverage after submitting a refugee claim for which they are still awaiting a determination hearing.   

It’s despicable being alone in a new country.” Says Yarlin “We found a friend, and that was a lot of help. It was our motivation to keep going.”    

When they were looking for work, the Clinic’s staff connected the couple job searching seminars and workshops, and even children’s programs. With one staff’s direct help, Yarlin’s husband secured his first job in Canada – a turning point that gave the family stability.   

 “I will never be able to repay you for the good work that you have done for me.” Yarlin says with gratitude shinning through her eyes. The fact that some of the Clinic staff spoke Spanish also made a difference for easy communication.  

Today, life is “very good.” Yarlin’s husband has a stable job that supports the family. Yarlin is continuing her English classes, and their children are happily attending school and daycare. They now live in a comfortable apartment and watching their children grow fluent in English gives Yarlin great joy.  

“This clinic is more than a clinic, it’s a family.” Yarlin says. “Coming from a different Country, we don’t have these kinds of Centres and coming to this huge country, finding yourself completely alone, and in the middle of the desperation, you find hope, there are no words to describe that.”   

Determined to give back, Yarlin is now spreading the word about the clinic with others, encouraging them to visit the clinic. She hopes that in future she can donate diapers to expectant and new mothers who visit the clinic. “It is important that people out there know that this Centre exists and know that it does more than it’s mandated to do.”  

The Health for All Partnership Clinic offers free and inclusive health services to individuals and families without proper documentation facing barriers to healthcare. Located at MNLCT’s Finch office, the clinic remains a vital resource to many – offering not just care but community, compassion and hope. 

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"In this lengthy immigration process, what one must do is identify what he/she truly desires and begin working on it gradually; here is where the assistance of MNLC comes in helpful. Of course, one must be consistent; one cannot quit since God’s time is perfect.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.