January 2023

Martha Story

In MNLCT I found a team of friendly professionals: Martha’s Story 

By Claudia Porras As a teacher, Martha has dedicated her entire life to guiding others. She is a native of Nicaragua. She was a tutor in elementary school and a teacher in high school for adult education. She has worked for various agencies of the United Nations system in Nicaragua. Four years ago, she had […]

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Mennonite New Life Centre of Toronto has a lot of angels: Lourdes’ Story 

By Vlad Umnov Lourdes calls herself a “very strong woman”. A few years ago, she lost everything – her independence, her home, her mobility. But you would never believe it if you met this smiling, energetic woman.  Lourdes came to Canada from Mexico City in the 1990s. “I have been living in this beautiful country

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a woman shares her positive review about service settlement of MNLCT

I dream of becoming independent again, feeling useful: Ana Maria’s Story

By Claudia Porras Life showed Ana Maria a difficult side when, during a long and painful recovery from cancer, her daughter moved out and Ana Maria was left to meet her rehabilitation challenges alone. With limited financial resources, she had to find a new home, and then on top of that, she did not speak

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.