June 2023

Journey to Canadian citizenship: Patricia’s Story

By Claudia Porras  Patricia is the main character in a love story that spanned over 20 years before a happy ending. Her boyfriend, with whom she had been in a relationship her entire life, had moved to Toronto many years before her in search of better opportunities. Finally, in 2016, the two reunited and enjoyed their lives […]

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MNLCT gave me the confidence to restart my life positively: Mehria’s story 

By Gertrude Tumusime  Mehria was barely 18 when she left her home country of Afghanistan, arriving in Canada after spending several months in Greece.   Like many of her compatriots, the young adult was escaping a worsening situation in Afghanistan where the Taliban were terrorizing the population – especially women and girls. Mehria remembers – quite

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Annual Report 2022

As the 2022 winter turned to spring, we too began to see signs of a brighter life unfolding. Restrictions were gradually lifted and people began to gather in person again. In this report, we reflect on a year where our communities reemerged, recentered, and reimagined, and where the Centre reconfirmed its commitment to serving newcomers

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12 Years of Partnership with the Canadian Mental Health Association

Laura Monastero is the program manager at the Canadian Mental Health Association (CMHA). The CMHA and MNLCT shares a 12 year partnership supporting different communities with mental health resources. We sat down with Laura as she shares her memories of working with MNLCT in celebration of our 40th anniversary. Watch the full conversation.

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.