HOPES: Imelda’s Story

It was a very interesting journey – sometimes so hard; sometimes so beautiful.”

Imelda came to Toronto from Mexico City 5 years ago. She raised her family and worked as a children’s therapist. She always wanted to come to Canada, and friends had told her that it was beautiful, with a happy way of life. After she was divorced and her children were grown, she wondered what else was out there in the world – if there was something here for her.

With no money and no friends in Canada, she looked to an agency that got her sponsorship as a nanny. She took care of the children and the housework, but she knew she needed to rebuild herself and start a career where she could continue to grow. In Mexico, she had a fulfilling career, but here, the language, the culture, the education system – everything was different. She didn’t know how to write a resume or where to look for a job and felt like she knew nothing.

Back home, I didn’t need to write resumes because I had my friends and my networking. You always have a job because everybody knows you and helps you find a job. Resumes are different here, so I started from zero.”

When she heard about the HOPES program at the Mennonite New Life Centre, she knew it was the place for her. She had the word ‘Hope’ written in red letters and posted on her wall. “I see the word ‘hope’ every single day”, she says, laughing. But it wasn’t an easy decision. To complete the program, she would have to leave her job, and that scared her. With low self-esteem and growing insecurity, she didn’t think she would make it.

Summoning her courage, she moved out, left her job, and started coming for individual counseling. She attended workshops where she learned what Canadian employers are looking for, how to build a resume, and how to prepare for interviews.

It was really great information for me. They gave me the confidence I needed.”

When Imelda found a job posting at Kerry’s Place (Autism Services), she knew it was a good match for her background in mental health and therapy. She took a course on autism and got help with her resume. “With that resume and the confidence I got here, and the information I got here, I applied – and Hallelujah! I got it!” For the past year, she’s been helping young adults with autism. She has grown a lot, and now has her heart set on becoming a behavioral therapist. “That’s my goal. It looks like it’s going to be my job forever!”

Imelda believes that HOPES helped her to stand on solid ground. “I really found the right place to help me build the foundations. They gave me a lot. They gave me so much. The counsellors at MNLCT – they are my angels!”

Photo by Brett Jordan on Unsplash

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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Thank you for your patience as we worked through the cybersecurity incident affecting our communication systems.

We are happy to share an important update — we now have new MNLC emails set up from our new domain, @mnlc.ca. Please watch for us in your inbox. 

Please note: All our services, classes, and appointments will be closed from Friday, July 31, to Monday, August 3. We will resume on Tuesday, August 4.
Happy Civic Holiday!

You can now reach us through our new program emails below:

Our office hours remain the same: You can drop in at our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York):

  • Settlement staff are available onsite at 2737 Keele St Units 111 & 112 from 9:00 AM to 3:00 PM Monday to Fridays to answer questions and provide guidance. Wi-fi is now available.
  • Community Health Services are available at 1122 Finch W Unit 1 on Wednesdays from 9:30 am to 3:00 pm. The HAP clinic is closed for the summer but our Health Navigator can provide guidance in accessing health services.
  • LINC classes are closed for the summer. Registration will begin in August for the fall semester.
  • Mental Health and BREM staff are available by appointment only.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your patience as we worked to get the issues resolved. We appreciate the many kind words of empathy shared by our community. We’re hopeful that we will return to regular operations soon, and will continue to share updates as our systems are restored.