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A Guide to Accessing Healthcare Services in Toronto: Your Questions Answered 

Navigating health services can be overwhelming, especially if you are new to Canada. The City of Toronto offers a range of health services to help newcomers and residents alike. To help you access these services, the MNLCT settlement team has put together a comprehensive guide with answers to common questions and helpful resources. They have also provided links and websites (underlined text) to help you find the assistance you need for yourself and your loved ones. 

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 This article is divided into four major sections: health benefits for families, health benefits for children, health benefits for seniors, and, health benefits for women. 

FAQ about Healthcare Services in Toronto

Health Benefits for Families 

I am a newcomer to Ontario. Am I eligible for healthcare services? 

If you have been a resident of Ontario for three months, you are entitled to health care services covered by the Ontario Health Insurance Plan (OHIP). To access these services, you must obtain an Ontario Health Card. Visit the provided link to find out if you qualify and how to apply. 

What should I do if I need urgent health care? 

In case of urgent health care needs, please visit your local hospital. However, it is important to note that if you do not have any health coverage, you will be billed for these services. 

How can I obtain assistance with high prescription medication costs? 

The Ontario Trillium Drug Program (OTDP) assists individuals with high prescription drug costs relative to their household income. Follow these links to determine if you qualify and learn how to apply 

How can you obtain help paying for equipment and supplies such as wheelchairs and hearing aids? 

The Assistive Devices Program (ADP) offers financial aid to individuals with physical limitations who require wheelchairs, hearing aids, and specialized materials for ostomies. If you require assistance in this regard, find out if you qualify and learn how to apply by visiting the link provided. 

How can I find a family doctor in Ontario? 

If you need help finding a family doctor, the Ontario Doctor Search website offers an advanced search feature. Enter relevant criteria such as last name, gender, and city to find potential doctors. Please note that the website does not have information about doctors currently accepting new patients. 

Are there low-cost dental services available? 

Yes, a list of Low-Cost Dental Facilities that offer dental treatment is provided. Contact the facilities directly to gather more information and find the most suitable option for your dental care needs. 

Benefits for Children 

How can I get children’s dental care? 

Healthy Smiles Ontario is a free dental program for eligible children and youth aged 17 and under. To get enrolled, start an online application, and learn about the covered services, replacement of lost cards, and updating your client profile, refer to the resource guide provided in the link. 

What is the Canada Dental Benefit, and how can my child apply? 

The Canada Dental Benefit is offered through two benefit periods. Eligibility criteria are specific to the period when your child receives dental care. To apply online and access factsheets in different languages, follow the provided link. 

How may my child obtain free or low-cost orthodontic treatment? 

Smiles 4 Canada is a program run by the Canadian Foundation for the Advancement of Orthodontics (CFAO) and the Canadian Association of Orthodontists (CAO). It helps children under 14 years of age (18 in Manitoba) who cannot afford orthodontic treatment. Learn about application criteria, required documents, and how to start an online application by visiting the provided link. 

Is there a program where my kids may obtain discounted glasses? 

Children born in 2017 and 2018 who are enrolled in any junior or senior kindergarten program are eligible for the Eye See, I Learn program. To be eligible for the program, the eye exam must be performed by a participating optometrist. The initiative offers one pair of spectacles worth more than $300 every youngster. If you are unsure where to look for a referral, send an email to esel@optom.on.ca for additional information.   

Health Benefits for Seniors 

How can I access healthcare services as a senior? 

The Seniors Co-payment Program covers ODB prescriptions for seniors over the program year. You can apply up to three months in advance of your 65th birthday. Find out more details on eligibility in the provided Form 3233-87E. 

Is there free dental care available for low-income seniors? 

Yes, the Dental Care for Low-income Seniors program offers free, routine dental care for eligible seniors aged 65 or older through the Ontario Seniors Dental Care Program. Familiarize yourself with the application form and start an online application by following this provided link. 

Are there long-term care homes available for seniors? 

Yes, information on long-term care homes for seniors is provided here. If you are interested in accessing these facilities or learning more about them, refer to this link provided. 

What support services are available for seniors with limited financial resources? 

The Homemakers & Nurses Services Program (HMNS) provides homemaking services to individuals who require assistance with household activities and have limited financial resources in Toronto. To determine your eligibility and learn more details about the application process, visit the provided link. 

Services include:  

  • light housekeeping  
  • laundry  
  • shopping  
  • meal preparation  

 Are there any resources for funeral expenses? 

The City of Toronto offers a service that may cover basic funeral expenses on behalf of deceased Toronto residents who do not have sufficient funds in their estate. For more information on this service, refer to the Funeral Expenses link. 

Health Benefits for Women 

How can women access healthcare services? 

Toronto Public Health offers free individual and group-based prenatal programs to support pregnant individuals. For information on accessing prenatal programs, contact Public Health Nurses and/or Registered Dietitians. Additionally, Women’s Healthcare Centres in Toronto provide a variety of health services. Choose a location suitable for your needs and contact them directly for more information. 

How can women be facing abuse access support? 

If you or someone you know is being abused, you can reach the Crisis Line by calling the provided numbers. Assistance and support are available to ensure your safety. 







#SAFE (#7233) 

On your Bell, Rogers, Fido or Telus mobile phone 

 Your wellbeing depends on being able to access health services, and the City of Toronto provides a number of tools to aid you in navigating the system. You may guarantee that you and your loved ones receive the care you require by visiting the given websites and learning more about the programs and perks offered. Utilize the tools and services provided in Canada to advance your health and well-being. The MNLCT Settlement Team is also available to help you; contact us by phone 647-812-1332 or stop by one of our offices to make an appointment. 

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