Author name: Vlad Umnov

Volunteering with Meals on Wheels Info Session

Date: Thursday, March 13 Time: 10:00 AM – 11:00 AM Location: Online via Zoom Are you passionate about supporting older adults in your community? Learn how to join the Canadian Red Cross to provide nutritious meals and meaningful social connections. By volunteering, you’ll have the opportunity to pick up prepared meals, deliver them to seniors’ […]

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Employment Insurance (EI) Benefits Info Session

Date: Thursday, March 13 Time: 12:00 PM – 1:00 PM Location: Online via Zoom This employment law info session helps you better understand employment insurance (EI) benefits. These are the main topics: Types of Employment Insurance (EI) benefits Eligibility criteria Reporting requirements Common issues and challenges Rika Sawatsky, an experienced Employment Lawyer, will join us

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Online Course & Individual Sessions for Anger Management

Transform Your Anger into Positive Emotions Online Course & Individual Sessions for Anger Management We are offering Online Course & Individual Sessions for Anger Management to help you manage emotions effectively. 8 sessions for a total fee of $250. Sessions include: Understanding anger and triggers Reflecting on personal experiences Communication strategies and emotional regulations To

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My voice is being heard: Azar’s Story

Former BEMC Graduate breaks boundaries in the Canadian Film Industry By Trudy Tumusime Azar, an internationally trained filmmaker, actress, and artist from Iran, moved to Canada in 2019. For the passionate creative, this journey was “both exciting and challenging.” Like many newcomers, Azar endured the typical struggles of settling in Canada. From embracing diversity, to

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Bridging Program Director Tracy Docheff on the triumphs and tribulations of MNLCT’s programs

MNLCT’s Bridging Program Director Tracy Docheff, who also served as Communications Manager, talks about the various programs the Centre has produced over the years. From the bridging programs to the collaborative initiatives with different organizations, Tracy discussed the ways in which the Centre has evolved. https://youtu.be/u_15rzscJYE?si=JEA_46uRNyDQW90r

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.