Mennonite New Life Centre launches the Community of Care Mobile Application

August 23, 2023 

Toronto, ON The Mennonite New Life Centre of Toronto (MNLCT) is excited to announce the launch of our new Community of Care Mobile Application. This app is a digital space for people seeking to improve their mental well-being, build community and support one another. The platform also offers a 24/7 digital space for learning, sharing, reflection, and action.  

The project was funded by the Canada Healthy Communities Initiative and developments started as early as April 2021. The MNLCT partnered with our technology partner iCent to host the service on its platform.  The MNLCT and iCent have previously worked together to develop the Newcomer Support app – the Community of Care app will be a part of this existing application, providing users a one-stop destination for various services and support. 

The app was co-designed and co-created with participants from MNLCT’s women, seniors, and men groups, who expressed the need for a safe online space where members can connect at all times and communicate with each other to provide peer support which would allow them to feel less alone and more empowered. Since they revealed the uneasiness they feel discussing their personal issues on public social platforms, the Community of Care app provides them a safe and secure environment to share their feelings. 

During COVID-19, our participants indicated feelings of isolation, anxiety and stress increased beyond their ability to cope and were exacerbated by lack of access to weekly in-person group sessions further their mental health. This platform acts as a thread used to weave a community of care around marginalized groups, such as immigrant women, men, seniors, and youth who experience declining mental health in a post-pandemic world.  

It is common knowledge that the recognition of mental health is increasing; and this application arrives at a critical time to help members of our community to regain agency of their wellbeing and mental health care. Within the app, we all can learn, reflect, take action, and find support 24/7. I am happy to be touched by this mental health awareness process; it has been about people, their growth, and how this growth can inspire each other. Being part of this process, among professionals, sharing ideas and finding the best solutions to create the application has been an amazing experience!”

— Olga Potikha, member of the Advisory Committee   

The app will also act as a way for MNLCT’s Mental Health team to identify areas of concern.  

This new app will help us to identify those who are in need within the community. Many people are hesitant to seek assistance in mental health and less likely to seek professional help when they are in a new country. I am incredibly proud of the team for their collaborative effort in order to serve our clients better. This app will increase our reach and spread the word about the good help our organization provides.”

— Dwayne O’Connor, MNLCT Executive Director 

The Community of Care app is now available for download at mnlct.org/cc-app

About the Mennonite New Life Centre Toronto (MNLCT): www.mnlct.org 

MNLCT has been serving newcomers since 1983, founded by local Mennonite churches with a vision of service and solidarity with refugees and displaced peoples. The organization offers holistic settlement services, language instruction, job preparation and career bridging training, mental health and wellness counselling, counter-human trafficking supports and more, with programs evolving to meet the needs of an ever-changing immigrant population. 

For more information, please contact:  

Tracy Docheff  

Communications Manager,  

Mennonite New Life Centre of Toronto  

tdocheff@mnlct.org | (647) 812 -1332 ext. 5014 

yellow leafs

"BREM program makes the route that you have to take to become a psychotherapist a lot easier.”

What’s Your Story

orange arches
green and orange leafs

Help create an inclusive
& diverse Canada

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.