HOPES: Imelda’s Story

It was a very interesting journey – sometimes so hard; sometimes so beautiful.”

Imelda came to Toronto from Mexico City 5 years ago. She raised her family and worked as a children’s therapist. She always wanted to come to Canada, and friends had told her that it was beautiful, with a happy way of life. After she was divorced and her children were grown, she wondered what else was out there in the world – if there was something here for her.

With no money and no friends in Canada, she looked to an agency that got her sponsorship as a nanny. She took care of the children and the housework, but she knew she needed to rebuild herself and start a career where she could continue to grow. In Mexico, she had a fulfilling career, but here, the language, the culture, the education system – everything was different. She didn’t know how to write a resume or where to look for a job and felt like she knew nothing.

Back home, I didn’t need to write resumes because I had my friends and my networking. You always have a job because everybody knows you and helps you find a job. Resumes are different here, so I started from zero.”

When she heard about the HOPES program at the Mennonite New Life Centre, she knew it was the place for her. She had the word ‘Hope’ written in red letters and posted on her wall. “I see the word ‘hope’ every single day”, she says, laughing. But it wasn’t an easy decision. To complete the program, she would have to leave her job, and that scared her. With low self-esteem and growing insecurity, she didn’t think she would make it.

Summoning her courage, she moved out, left her job, and started coming for individual counseling. She attended workshops where she learned what Canadian employers are looking for, how to build a resume, and how to prepare for interviews.

It was really great information for me. They gave me the confidence I needed.”

When Imelda found a job posting at Kerry’s Place (Autism Services), she knew it was a good match for her background in mental health and therapy. She took a course on autism and got help with her resume. “With that resume and the confidence I got here, and the information I got here, I applied – and Hallelujah! I got it!” For the past year, she’s been helping young adults with autism. She has grown a lot, and now has her heart set on becoming a behavioral therapist. “That’s my goal. It looks like it’s going to be my job forever!”

Imelda believes that HOPES helped her to stand on solid ground. “I really found the right place to help me build the foundations. They gave me a lot. They gave me so much. The counsellors at MNLCT – they are my angels!”

Photo by Brett Jordan on Unsplash

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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Thank you for your patience as we continue to respond to a cybersecurity incident affecting our communication systems.

We are happy to share an important update — we are now able to send outgoing emails. Going forward, you will receive our emails from our new domain, @mnlc.ca, in addition to our temporary Gmail addresses. Please watch for us in your inbox. 

If you haven’t already, you can sign up to receive email updates from us directly here.

How we work on Canada Day Week

All our offices will be closed from Monday, June 29th, to Friday, July 3rd inclusive.

LINC, Mental Health, and Bridging programs are available virtually on Monday, June 29, and Tuesday, June 30.

Community Health Services is available virtually on Tuesday, June 30.

We will reopen on Monday, July 6th.

🇨🇦 Happy Canada Day 🇨🇦

We know it has been frustrating and difficult to reach us during this time, and we sincerely apologize for that. Please know that all our programs and services are running and staff are ready to support you. For getting in touch with us, please continue to use our temporary Gmail addresses:

Or drop in to our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York) during office hours:

  • Settlement staff are available at our Keele office in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Friday to answer questions and provide guidance. 
  • LINC in-person classes are running as usual at Keele office and online.
  • HAP is closed for the summer.
  • Community Health Services is able to support at our Finch office on Tuesday, Wednesday and Thursday, 9:00 AM – 3:00 PM.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your understanding. We appreciate the many kind words of empathy shared by our community, and we look forward to being fully operational again. We will continue to share updates as our systems are restored.