Education is key to success: Noureddin’s Story

Noureddin Zin’s journey in Canada has been a struggle, but he’s determined to make a difference.

 

Since the Syrian civil war erupted in 2011, more than 12 million people have been displaced and over half are scattered around the globe. As part of its world humanitarian efforts, the Canadian government, in November 2015, pledged to resettle 25,000 Syrian refugees which it accomplished within a span of three months. Noureddin Zin was one of the lucky ones.

“I was among the first to arrive in Toronto in December 2015 on one of the very first flights,” says the 50-year-old.

The future belongs to our children. It’s all about the children and I am so grateful to this country for giving us this opportunity. I am so happy we are here.”

“I was so happy when we finally made it here.” His journey to Canada was a long one, first fleeing Syria into Turkey, where he and his family lived for four years.

As a convention refugee, Noureddin was sponsored by several families. “Our sponsors opened their hearts to us. They welcomed us like family and rented us an apartment. They would visit us every day, showering us with gifts and food. All 17 of them became our friends,” Noureddin says.

“They are most kind and gracious. They would often take us to visit various tourist attractions across the region, including Niagara Falls. They made me feel very comfortable and secure.”

Although Noureddin has felt very welcome, his journey in Canada has not been an easy one. Being the breadwinner of the family, he is obliged to earn a decent living in order to take care of his wife and four kids. Yet, he has hopped from one job to the next struggling to make ends meet.

Back in Syria, he managed a chicken farm with some 20,000 hens. But he realizes he won’t be able to open a farm in Toronto. It’s a big investment that he can’t afford, not to mention it’s outside his geographical comfort. “I feel it’s hard to move now that I have settled in the city,” he says.

His lack of English didn’t help his prospects and he has juggled between working part-time at No Frills and as an Uber driver. But that was before COVID-19 would leave him jobless.

“Thanks to the Mennonite New Life Centre, they have helped me over the past year with various services by filling out and translating documents, such as to register my newborn son. I also enrolled in the language program, LINC, and that helped me improve my English. I now feel more confident in pursuing work.”

In the end, Noureddin is relieved to leave behind the years of suffering he has endured. “The future belongs to our children. It’s all about the children and I am so grateful to this country for giving us this opportunity. Education is key to success. I am so happy we are here.”

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Settlement staff are available onsite in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Thursday (CLOSED on Fridays) to answer questions and provide guidance. We do not have wi-fi at this time.

LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.