I feel more confident to independently address basic life needs: Victor’s Story

“I did not see it coming. I had not the faintest idea. If someone had told me that within a twinkle of an eye my life was going to change in a way I never imagined, I would have labelled that person the greatest liar of the century because for me it was just a simple business trip.”

When Victor parted with his 12-year-old daughter at the Kotoka International Airport in Accra, Ghana, they exchanged goodbyes with the understanding that they would see each other after a few weeks.

But the closure of international borders due to the outbreak of the COVID-19 pandemic prevented him from going back home and later on, Victor, who is a political journalist, received a death threat because some stories he did against politicians in his home country had cost them their quest to be elected.

They sent thugs to my home. They vandalised my property and told my wife that wherever I had traveled to, they were waiting for me to come back and that they will finish me off,” he related.

Victor recollects that “the combined effect of all that was happening made me lost. I felt like the ground under my feet had been taken away and I was falling into an abyss because I had no immediate plan of settling in another country and for that matter I was least prepared for such a sudden change.”

“My linkage to the Bridge to Employment in Media and Communications (BEMC) program offered by the Centre provided a lifeline in a deadline situation.

Victor says “the BEMC program has made me to understand life in Canada to the extent that I feel more confident to independently address basic life needs.”

“I am implementing the skills I acquired for employment and currently doing an internship to garner some Canadian experience.”

Beyond these, he reflects that “the BEMC program taught me to recognize the skills and experience that I brought from my home country while developing the needed competence to enter the Canadian labour market.”

“The Mennonite New Life Centre and its BEMC program came in very handy for me at the lowest ebb of my life by providing a lifeline and I am eternally grateful for that,” Victor added.

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Settlement staff are available onsite in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Thursday (CLOSED on Fridays) to answer questions and provide guidance. We do not have wi-fi at this time.

LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.