My kids were the reason why I learned English: Soledad’s Story

By Claudia Porras

“When you move to Canada from Argentina, the first thing you realize is that you are in a northern country. And everything around you is different, including the language. Everyone speaks English. And it’s not easy to realize that you don’t understand anything.”

Soledad has already experienced many transformations in her life. She received a Master’s degree in theology in Argentina. It was also there that she discovered her love for childcare and worked in a kindergarten class for 6 years.

Twelve years ago, she decided to explore opportunities in Canada. New opportunities and new challenges. But how do you adapt to a new life without knowing the language? 

Her kids were the reason why she learned English. She needed to communicate with their kindergarten teachers.

The pressure of new challenges brought Soledad into crisis. She started looking for help. A friend recommended the Mennonite New Life Centre where she could find help and support.

It was during the time of the pandemic, so she couldn’t travel to the facilities. However, she and her husband received psychological therapy over the phone for 4 months.

Thanks to this therapy, I began to muster up the courage to look at life differently.”

Currently, she divides her time between taking care of her kids and English classes. Her dream is to continue enjoying her great passion and working in a kindergarten class again, so she is working on improving her English and is considering taking courses to reach her goal.

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.