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Mental Health Services at Queen Office

Date: Mondays (By phone or online) Date: Tuesdays (In-person, Queen office) Time: 9:00 AM to 4:00 PM English and Spanish We offer a safe space where we can explore your emotions together, develop new perspectives, and help you feel accompanied in difficult moments. Our approach is based on respect for self-determination, empowerment, collaboration, and well-being. […]

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Empowering Newcomers Through Exploring Nature: BEAR Hikes Program 

By Trudy Tumusime  In the spring of 2024, Mennonite New Life Centre of Toronto (MNLCT), started a new, fun and exciting experience for newcomers. Building Empowerment And Resilience (BEAR) Hikes for Newcomers, offers newcomers a chance to step out of their daily challenges and connect with the beauty of Canada–helping them overcome isolation, support their

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A Mother–Daughter Journey: Hanna & Kateryna’s path to success through the LINC program. 

By Youdon Tenzin  Hanna, her mother Kateryna and 11-year-old daughter Viktoriia, fled Ukraine due to the recent Russian invasion. They settled in France for three months before coming to Canada in June 2022.   Hanna recalls, “it was so hard to live in France because we didn’t understand the language,” and that her daughter had a

A Mother–Daughter Journey: Hanna & Kateryna’s path to success through the LINC program.  Read More »

We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.