Canada gave me a new life: Akinmade’s Story

By Miles Hamzi

“Canada gave me a new life. I am two years old,” says Akinmade. As a government-sponsored refugee from Nigeria, Akin had high expectations but the journey has been a struggle.

“You don’t experience the real Canada until you live in it. People are warm and friendly; the government and people are helpful. Beyond that, there are harsh realities,” says Akin.

Like many newcomers with no credit history and no Canadian experience, finding a job and a place to live made his life even more difficult. He was getting conflicting advice.

I made a risky decision to quit my job and study.”

“I was so overwhelmed. We were in a shelter, trying to get a place. We just had a baby. Some people advised me to get a place first and then get a job. Others said to focus on the job first, then worry about a place later. We ended up living in Ajax and working in Toronto! I had no car and was working customer service shifts sometimes until two in the morning. I went through hell,” he recalls.

With a wife at home and three kids, Akin felt the heat. “Customer service is not for me. I made a sacrifice and tried changing my career, but that didn’t go as planned. My passion is in media and communications, so I made a risky decision to quit my job and study,” he says.

With 12 years of graphic design and advertising experience, Akin wanted to up his game and study user experience (UX) design at a private school but couldn’t afford the $13,000 tuition fees. So, he opted for the $3,000 ten-week certification course instead. He is still unable to land a job in his field and has had to resort to odd jobs, such as delivering groceries.

Earlier this year, he heard about MNLCT’s media and communications bridging program, BEMC, in which he is enrolled. “I love this program and I am meeting wonderful people. The instructors made me comfortable and have opened my eyes to a Canada I haven’t yet seen.” He is looking forward to placement in a company where he can work on product designs, user experience, and mobile applications – his passion.

I want to feel settled. I want to start my life. I have always been someone who creates solutions, to help people. I am very optimistic and see a lot of opportunities.”

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“The people who work for MNLC are not only professionals, but also have a deep sense of empathy, which is very important when dealing with newcomers.”

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.