Are you a permanent resident of Canada and have questions about your current status? What happens if your PR card expires – can you travel? What if you don’t meet residency obligations or your sponsorship breaks down? And if you lose your PR status, what are your options? Watch our webinar from January 28, 2021 to get […]
#AskMNLCT: Maintaining Your PR Status Read More »
By Miles Hamzi “If someone told me I was going to become a chef 15 years ago, I would have told them they were crazy.” Cooking was never Erika’s forte, at least not when she was working as an accomplished surgical nurse at a government hospital in Mexico. Erika and her husband came to Canada
As an immigrant, I feel I can give back something unique and special: Erika’s Story Read More »
By Miles Hamzi Shahoud, 38, considers himself one of 35,000 lucky Syrians who were initially chosen to resettle in Canada in December 2015. With more than 5.6 million Syrian refugees scattered around the globe, and twice as many within Syria desperately in need of humanitarian aid (according to UNHCR), Shahoud is “truly blessed” to have
What Canada has done for us is beyond belief: Shahoud’s Story Read More »
When Amanda moved to Canada as a permanent resident eight years ago, she could barely speak a word of English. Having lived her entire life in Fuzhou, an old port city in China’s southeastern province of Fujian – famous for its tea plantations and exports – she clearly didn’t need to. Her son was two
Without language skills, we won’t achieve much: Amanda’s Story Read More »
On January 14th, 2021 we discussed our partnership with iCent and how they helped us develop our MNLCT Newcomer Support App that benefits our clients, staff and the industry. MNLCT Newcomer Support App We shared the significance of this project and how such applications can be useful for non-profit organizations considering embarking on a similar journey. Speakers
#AskMNLCT: MNLCT’s Mobile App Journey Read More »
By Miles Hamzi “Canada gave me a new life. I am two years old,” says Akinmade. As a government-sponsored refugee from Nigeria, Akin had high expectations but the journey has been a struggle. “You don’t experience the real Canada until you live in it. People are warm and friendly; the government and people are helpful.
Canada gave me a new life: Akinmade’s Story Read More »
Human trafficking is a harsh reality that exists in Canada as much as anywhere in this world. More than 1,700 cases have been reported in the country over the past decade; yet, it is underreported, overlooked and mired in misconceptions. Why does it exist? How does such an illegal trade prevail in one of the
#AskMNLCT: Understanding Human Trafficking in Canada Read More »
We are excited to introduce the first of our series of “In Good Company: Celebrating Our Communities”. We will be celebrating the talents of our Spanish-speaking communities on Saturday, November 21, 2020 at 6:30pm. All are welcome to attend this live event hosted in English and Spanish!
In Good Company: Celebrating Our Communities Read More »
Our session on Coping with Stress was on November 10, 2020. Specialists from our MNLCT’s Mental Health Team talked about how to deal with stress and how their successful LIGHTS program is helping individuals cope with traumatic experiences. Language Instruction Giving Hope to Trauma Survivors (LIGHTS) is an alternative language program that provides functional English as a
#AskMNLCT: Coping with Stress Read More »
Our session on Housing and Tenant Rights was on October 14, 2020. If you missed it, you can click below to watch the recording. Members of MNLCT’s well-experienced Settlement Team and our guest speaker, Joe Myers, a lawyer and director of Willowdale Community Legal Services, fielded questions from attendees and discussed the many challenges that newcomers face in securing affordable,
#AskMNLCT: Housing and Tenant Rights Read More »
We are sharing an update on the technical issues MNLC is experiencing.
When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.
Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.
Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.
We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.
Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.
As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.
We will continue to share updates as we learn more.
Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.
Settlement staff are available onsite in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Thursday (CLOSED on Fridays) to answer questions and provide guidance. We do not have wi-fi at this time.
LINC in-person classes are running as usual.
The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.
For urgent matters regarding other departments, please contact us via our temporary emails:
We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.
We will notify you as soon as we are back.