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How we help: Programs & Services

Improving Your Wellbeing

Working with you to manage the emotional challenges of your integration process

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Pour des services d’établissement en français et/ou la formation linguistique en français, veuillez trouver des services gratuits pour les nouveaux arrivants près de chez vous. | If you wish to access French language training and/or French settlement services, please find free newcomer services near you.

PROGRAMS

SERVICES

55+ Social Club

An opportunity to participate in recreational and learning activities with friends, including yoga and brain exercises, improvement of cognitive function and brain health, info sessions about Alzheimers and dementia and their effects on the brain, education sessions and mental health workshops, breathing for emotional management, gentle exercises and more! Provided in Spanish.

Anger Management

MNLC offers anger management programming for individuals who want to better understand their emotions, take responsibility for their behaviour, and build safer, healthier relationships.

Aurora House

Aurora House strives to provide shelter, basic needs, and essential support services to those who have been trafficked, exploited or otherwise abused in Canada with a focus on people who identify as women, as well as women with young children and expecting mothers.

Community Health Services

Free health services to anyone who has difficulties accessing health care. You don’t need to have an OHIP card for these services. In collaboration with the Humber Faculty of Health Sciences and Wellness – Bachelor of Nursing Program

Gender-Based Violence and Human Trafficking Survivor Support

Comprehensive case management and trauma informed services for individuals who have experienced any form of human trafficking and/or gender-based violence.
Contact us for more information.

Individual Mental Health Counselling

Emotional support for newcomers struggling with stress or trauma, to promote resilience, strength and wellbeing at an individual and community level. Services provided in English, Arabic, Farsi, Spanish, and Ukrainian.
Contact us for more information.

PARTNERSHIP PROGRAMS

FAQs

We provide short-term counselling (based on your needs assessment). Mental Health (MH) team members apply Cognitive Behavioral Therapy and/or Solution-Focused therapy depending on what best fits your issues/concerns.

Among the main reasons for seeking counselling within our team are adjustment issues, unresolved grief, emotional management, mild depression and anxiety symptoms, interpersonal conflict.

Referrals can be made by community workers, or self-referrals. You should call the centralized intake team at MNLC and once your file and your needs assessment are created, the intake worker will make the referral to the Mental Health (MH) team. The first appointment is scheduled with one of our MH intake workers. During the mental health interview (phone interview or in-person), the MH intake worker will assess your current situation, and will determine if we can provide the mental health services needed in our organization. If you meet the requirements to receive the service internally, an appointment will be booked with a counsellor for further support.

Currently we offer counselling in English, Arabic, Farsi, and Spanish.

Yes, but the length of the waiting list depends on staff availability. However, the team tries to keep the waiting list short.

We are a team of internationally trained counselors or psychotherapists. Some are staff, volunteers, interns, or placement students who might not yet have a license in Canada. Those who are not registered provide services under supervision.

We provide our services to newcomers who need emotional support to overcome the cultural shock as they integrate into a new society.

Services are offered in a hybrid model: online/by phone, and/or in-person.

The Arabic-, Farsi- and Spanish-speaking Women’s Groups are culturally specific peer groups who gather once a week to support and learn from each other. These groups help to reduce isolation by developing a sense of connection and social communication. You can join these groups by expressing your interest during the centralized intake process or to your community worker.

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“MNLC has a lot of angels. Thank you all for helping me to be myself again.”

What’s Your Story

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Help create an inclusive
& diverse Canada

Thank you for your patience as we continue to respond to a cybersecurity incident affecting our communication systems.

We are happy to share an important update — we are now able to send outgoing emails. Going forward, you will receive our emails from our new domain, @mnlc.ca, in addition to our temporary Gmail addresses. Please watch for us in your inbox. 

If you haven’t already, you can sign up to receive email updates from us directly here.

We know it has been frustrating and difficult to reach us during this time, and we sincerely apologize for that. Please know that all our programs and services are running and staff are ready to support you. For getting in touch with us, please continue to use our temporary Gmail addresses:

Or drop in to our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York) during office hours:

  • Settlement staff are available at our Keele office in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Friday to answer questions and provide guidance. We do not have wi-fi at this time.
  • LINC in-person classes are running as usual at Keele office and online.
  • HAP is closed for the summer.
  • Community Health Services is able to support at our Finch office on Tuesday, Wednesday and Thursday, 9:00 AM – 3:00 PM.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your understanding. We appreciate the many kind words of empathy shared by our community, and we look forward to being fully operational again. We will continue to share updates as our systems are restored.

How we work on Canada Day Week

All our offices will be closed from Monday, June 29th, to Friday, July 3rd inclusive.

LINC, Mental Health, and Bridging programs are available virtually on Monday, June 29, and Tuesday, June 30.

Community Health Services is available virtually on Tuesday, June 30.

We will reopen on Monday, July 6th.

🇨🇦 Happy Canada Day 🇨🇦