CHS

Bridging Program Director Tracy Docheff on the triumphs and tribulations of MNLCT’s programs

MNLCT’s Bridging Program Director Tracy Docheff, who also served as Communications Manager, talks about the various programs the Centre has produced over the years. From the bridging programs to the collaborative initiatives with different organizations, Tracy discussed the ways in which the Centre has evolved. https://youtu.be/u_15rzscJYE?si=JEA_46uRNyDQW90r

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How to Support for a Healthy Pregnancy Journey

Date: Tuesday, November 19, 2024 Time: 11:00 AM – 12:00 PM Location: In-Person (Finch office) or Online via Zoom Special Guest: Dentist Dr. Wong We are excited to announce an upcoming workshop tailored for expectant mothers. This workshop is designed to provide essential information and support for a healthy pregnancy journey. The event will cover

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How to Navigate the Canadian Healthcare System

Date: Thursday, October 31, 2024 Time: 1:00 PM – 2:30 PM Location: In-person at Finch office Need help navigating the Canadian healthcare system, finding a family doctor, or applying for an OHIP card? This free in-person education session will help newcomers better understand the healthcare services available in Canada and how to access them. Interpretation

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We are sharing an update on the technical issues MNLC is experiencing.

When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.

Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.

Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.

We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.

Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.

As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.

We will continue to share updates as we learn more.

Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.

Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.

The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.

For urgent matters regarding other departments, please contact us via our temporary emails: 

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

We will notify you as soon as we are back.