By Claudia Porras In 2018, Aurora has left her daily life as a professional hair stylist in Lima, Peru to find a better future with her son in Canada. She worked as a volunteer in a food bank, and cleaned offices, among other things. She was happy to discover a new peaceful life without violence […]
I am fascinated by the LIGHTS program: Aurora’s Story Read More »
By Claudia Porras It has been almost 20 years since Sandra lived day-to-day at the radio stations of Montevideo and Uruguay, creating ad campaigns for local businesses. Surprises in life led her to move to Canada, and she arrived here with her dreams in her suitcase. It was not easy for her to start over
Emotional knowledge has given me the freedom I didn’t have before: Sandra’s Story Read More »
When it comes to the job market, women – especially those who are immigrants, solo parents, transgendered, underhoused, living in poverty, or otherwise struggling to access resources – have been deeply impacted by the COVID-19 pandemic. On September 28, 2021, our staff from our She-Covery Response Program discussed these issues heard from our clients: The top
#AskMNLCT: Empowering Women – The Key to Post-Pandemic Recovery Read More »
We are sharing an update on the technical issues MNLC is experiencing.
When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.
Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.
Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.
We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.
Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.
As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.
We will continue to share updates as we learn more.
Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.
Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.
The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.
For urgent matters regarding other departments, please contact us via our temporary emails:
We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.
We will notify you as soon as we are back.