What languages are Mental Health MNLCT services offered in?

We currently offer counseling in English, Arabic, Farsi, Portuguese, Spanish, and Ukrainian

Are the mental health services provided by MNLCT online or face-to-face?

Services are provided in a hybrid model: online/telephone and/or face-to-face.

Who are the counselors on the MNLCT Mental Health Team?

We are a team of internationally trained counselors/psychologists. Some are staff, volunteers, interns or trainees who may not yet be licensed in Canada. Those who are not licensed provide services under supervision.

How we help: Programs & Services

Improving Your Wellbeing

Q: Are there any requirements to receive mental health services at MNLCT?

We offer our services to all newcomers who need emotional support to overcome the culture shock of integrating into a new society.

Q: As a newcomer, refugee, or immigrant, what kinds of issues does MNLCT offer counseling for?

Some of the most common reasons for seeking counseling from our mental health team are adjustment issues, unresolved grief, emotional management, mild depression and anxiety symptoms, and interpersonal conflict.

Q: What is the referral process for receiving mental health services from the MNLCT team?

Referrals can be made by community workers or self-referrals. You must call the MNLCT Central Intake Team and once your file and needs assessment have been completed, the Intake Worker will make the referral to the Mental Health (MH) Team. The first appointment will be scheduled with one of our MH intake workers. During the mental health interview (phone or in-person), the MH intake worker will assess your current situation and determine if we can provide the mental health services you need within our organization. If you qualify for in-house services, an appointment will be made with a counselor for further assistance.

Q: How can I join the women's or men's groups and what are the requirements?

The Persian and Spanish-speaking women's groups and the Spanish-speaking men's group are culturally specific peer groups that meet once a week to support and learn from each other. These groups help reduce isolation by developing a sense of connection and social communication. You can join these groups by expressing your interest during the centralized intake process or to your Community Worker.

Working with you to manage the emotional challenges of your integration process

View All
View All

Living in Canada
Living in Canada

Learning English
Learning English

Improving
Your Wellbeing
Improving
Your Wellbeing

Looking for a Job
Looking for a Job

Learning New Skills
Learning New Skills

Pour des services d’établissement en français et/ou la formation linguistique en français, veuillez trouver des services gratuits pour les nouveaux arrivants près de chez vous. | If you wish to access French language training and/or French settlement services, please find free newcomer services near you.

PROGRAMS

HOPES
HOPES

The Helping Our Newcomers Prepare for Employment Success (HOPES – Employment) program offers individual counselling, coaching and group support to redefine your employment goals and develop action plan to take the first steps.

LIGHTS
LIGHTS

Language Instruction Giving Hope to Trauma Survivors (LIGHTS) is an alternative language program for those who have difficulties with functional English as a second language communication and have emotional and cognitive barriers for learning.

SERVICES

As We are Group

An affirmative and positive support group for LGBTQIA+ people. A space to connect, to explore, to belong, and have fun.
Contact us for more information.

Community Health Services

Free health services to anyone who has difficulties accessing health care. You don’t need to have an OHIP card for these services. In collaboration with the Humber Faculty of Health Sciences and Wellness – Bachelor of Nursing Program

Community of Care App

A digital tool for those seeking wellness support. Keep track of your wellness levels through self-assessments, learn how stress affects your brain and body, practice coping strategies through exercises and videos, share valuable links, inspiring stories, and uplifting outcomes with peers in your community.

Emotional Intelligence for Families/Youth/Children

A series of workshops promoting healthy relationships by reducing stress and developing self-esteem and parenting skills.
Contact us for more information.

Individual Counter Human Trafficking and Gender-Based Violence Support

Comprehensive case management and trauma informed services for individuals who have experienced any form of human trafficking and/or gender-based violence. In partnership with Aurora House.

Individual Mental Health Counselling

Emotional support for newcomers struggling with stress or trauma, to promote resilience, strength and wellbeing at an individual and community level.
Contact us for more information.

Men’s Group

Peer support group for Spanish-speaking men.

Newcomer Support App

Provide virtual tools to better support immigrants and refugees who are settled or settling in Ontario. Developed in partnership with iCent.

Revive and Thrive Peer Support Group

Revive and Thrive Peer Support Group services for women and gender-diverse individuals who have experienced violence and are seeking support and navigating challenges.

Seniors Group

Seniors group to help newcomers socialize, network, support each other, and have some physical activity.

Women’s Groups

Peer support group for Arabic-, Farsi- and Spanish-speaking women.
Arabic-speaking Women’s Group
Farsi-speaking Women’s Group
Spanish-speaking Women’s Group

PARTNERSHIP PROGRAMS

Supporting Family Connections
Supporting Family Connections

The Supporting Family Connections Service is run by the Catholic Children’s Aid Society and MNLCT’s Community Mental Health team.
Contact us for more information.

FAQs

What kind of therapy do you offer?

We provide short-term counselling (maximum 12 sessions based on your needs assessment). Mental Health (MH) team members apply Cognitive Behavioral Therapy and/or Solution Focused therapy depending on what best fits your issues/concerns.

What types of issues do you provide counselling for?

Among the main reasons for seeking counselling within our team are adjustment issues, unresolved grief, emotional management, mild depression and anxiety symptoms, interpersonal conflict.

What is the referral process?

Referrals can be made by community workers, or self-referrals. You should call the centralized intake team at MNLCT and once your file and your needs assessment are created, the intake worker will make the referral to the Mental Health (MH) team. The first appointment is scheduled with one of our MH intake workers. During the mental health interview (phone interview or in-person), the MH intake worker will assess your current situation, and will determine if we can provide the mental health services needed in our organization. If you meet the requirements to receive the service internally, an appointment will be booked with a counsellor for further support.

In which languages do you provide services?

Currently we offer counselling in English, Arabic, Farsi, Spanish, and Ukrainian.

Is there a waiting list?

Yes, but the length of the waiting list depends on staff availability. However, the team tries to keep the waiting list short.

Who are the counsellors?

We are a team of internationally trained counsellors/psychologists. Some are staff, volunteers, interns, or placement students who might not yet have a license in Canada. Those who are not registered provide services under supervision.

Are there requirements to receive your services?

We provide our services to all newcomers who need emotional support to overcome the cultural shock as they integrate in a new society.

Are the services online or in-person?

Services are offered in a hybrid model: online/by phone, and/or in-person.

How do I join the women's or men's groups, and what are the requirements?

The Farsi- and Spanish-speaking Women’s Groups, and the Spanish-speaking Men’s Group are culturally specific peer groups who gather once a week to support and learn from each other. These groups help to reduce isolation by developing a sense of connection and social communication. You can join these groups by expressing your interest during the centralized intake process or to your community worker.

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& diverse Canada

How we help: Programs & Services

Improving Your Wellbeing

PROGRAMS

SERVICES

As We are Group

Community Health Services

Community of Care App

Emotional Intelligence for Families/Youth/Children

Individual Counter Human Trafficking and Gender-Based Violence Support

Individual Mental Health Counselling

Men’s Group

Newcomer Support App

Revive and Thrive Peer Support Group

Seniors Group

Women’s Groups

PARTNERSHIP PROGRAMS

FAQs

Angel’s story: The Revive and Thrive Peer Support Group made me understand that I am not alone

Community Health Services Holiday Closure

Mental Health Services at Queen Office

Empowering Newcomers Through Exploring Nature: BEAR Hikes Program

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