How We Help

Become a Canadian

If you recently became a refugee/protected person or it’s time for you to apply for Canadian citizenship, and you feel lost with the immigration process, we can help you:

  • navigate through the immigration process and apply for the relevant immigration status
  • Improve your English to communicate with others and take your Citizenship test successfully

These services are provided in English, Spanish, and Arabic.

Newcomer applying for Canadian citizenship
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Become
a Canadian

Become
a Canadian

Services for Newcomers

Citizenship Classes

Classes to prepare for the knowledge test and the interview with a citizenship officer. Provided in Spanish and Arabic.

Individual Settlement Counselling

A variety of services to immigrants and refugees looking to settle in Canada. Services provided in English, Arabic, and Spanish.
Contact us for more information.

Application Forms & Referrals

Guidance in completing application forms for: Immigration • Social Assistance: financial • Subsidized Housing • Community Legal Clinic • Subsidized Daycare • Student Assistance programs • Employment Insurance: (EI, sick benefits, maternity leave) • OHIP (Health Card) • Social Insurance Number (SIN) • Child Tax Benefit (CTB) • Canada Pension Plan (CPP) * Old Age Security (OAS) * Guaranteed Income Supplement (GIS) • Services provided in English, Arabic, and Spanish.
Contact us for more information.

Guidance and Advocacy to Navigate Canadian Systems

• Immigration Refugees and Citizenship Canada (IRCC) webpage • Immigration processes • Interpretation services to apply for financial assistance (OW/ODSP) • Support with subsidized housing application • Support with subsidized daycare application • Access to affordable housing and rental market search • Services provided in English, Arabic, and Spanish.
Contact us for more information.

Settlement Workshops

Workshops on settlement-related topics about Information & Orientation, Community Connections, and Employment. Specific topics include immigration, housing, access to community and government programs and benefits, health care, education, employment, life in Ontario, and more.
Contact us for more information.

Translation (Spanish and English)

Support with translation of some identity documents from Spanish to English or vice versa, for immigration purposes only. Our translations are not certified by ATIO. A small donation is suggested to receive this service.

Language Skills

Language Instruction for Newcomers to Canada (LINC) courses provide free English training for newcomers to Canada, along with free CNC (Childminding) services and free TTC tokens for eligible participants.

Emotional Support

Individual Mental Health Counselling

Emotional support for newcomers struggling with stress or trauma, to promote resilience, strength and wellbeing at an individual and community level. Services provided in English, Arabic, Farsi, Spanish, and Ukrainian.
Contact us for more information.
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"In this lengthy immigration process, what one must do is identify what he/she truly desires and begin working on it gradually; here is where the assistance of MNLC comes in helpful. Of course, one must be consistent; one cannot quit since God’s time is perfect.”

What’s Your Story

Let us know how we can help you
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Thank you for your patience as we continue to respond to a cybersecurity incident affecting our communication systems.

We are happy to share an important update — we are now able to send outgoing emails. Going forward, you will receive our emails from our new domain, @mnlc.ca, in addition to our temporary Gmail addresses. Please watch for us in your inbox. 

If you haven’t already, you can sign up to receive email updates from us directly here.

We know it has been frustrating and difficult to reach us during this time, and we sincerely apologize for that. Please know that all our programs and services are running and staff are ready to support you. For getting in touch with us, please continue to use our temporary Gmail addresses:

Or drop in to our Keele location (2737 Keele St, units 9, 111, 112, North York) or Finch location (1122 Finch Ave West, Unit 1, North York) during office hours:

  • Settlement staff are available at our Keele office in Units 111 (Resource Centre) & 112 from 9:00 AM to 3:00 PM Monday to Friday to answer questions and provide guidance. We do not have wi-fi at this time.
  • LINC in-person classes are running as usual at Keele office and online.
  • HAP is closed for the summer.
  • Community Health Services is able to support at our Finch office on Tuesday, Wednesday and Thursday, 9:00 AM – 3:00 PM.

We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.

Thank you for your understanding. We appreciate the many kind words of empathy shared by our community, and we look forward to being fully operational again. We will continue to share updates as our systems are restored.

How we work on Canada Day Week

All our offices will be closed from Monday, June 29th, to Friday, July 3rd inclusive.

LINC, Mental Health, and Bridging programs are available virtually on Monday, June 29, and Tuesday, June 30.

Community Health Services is available virtually on Tuesday, June 30.

We will reopen on Monday, July 6th.

🇨🇦 Happy Canada Day 🇨🇦