By Claudia Porras Life showed Ana Maria a difficult side when, during a long and painful recovery from cancer, her daughter moved out and Ana Maria was left to meet her rehabilitation challenges alone. With limited financial resources, she had to find a new home, and then on top of that, she did not speak […]
I dream of becoming independent again, feeling useful: Ana Maria’s Story Read More »
By Victor Kwawukume Ruth migrated to Canada with her family of three kids aged eight, 10 and 12 for greener pastures but upon arrival, pursuing her vision presented many challenges and frustrations. But one word from a counsellor at the Centre changed her life for good. Ruth left her home country of the Dominican Republic
One word that brought change to life: Ruth’s Story Read More »
Fatima, 29, arrived in Canada 5 years ago, breathing a heavy sigh of relief and relishing the opportunities for a new and better life. Two years later, she began to realize that dreaming of moving to Canada and settling in once arriving here were two completely different things. Then in a timely moment, a friend
MNLCT provided me with a family that I did not have in my new country: Fatima’s Story Read More »
Ten years ago, Cinthia left her home to start a new life in Canada. She spent nine of those years chasing dreams that remained fleeting. She felt like she was surrounded by a large body of water and yet she remained thirsty. There were moments when she would question her decision to migrate to Canada.
You made me feel valuable in a moment of vulnerability: Cinthia’s Story Read More »
“I did not see it coming. I had not the faintest idea. If someone had told me that within a twinkle of an eye my life was going to change in a way I never imagined, I would have labelled that person the greatest liar of the century because for me it was just a
I feel more confident to independently address basic life needs: Victor’s Story Read More »
Noureddin Zin’s journey in Canada has been a struggle, but he’s determined to make a difference. Since the Syrian civil war erupted in 2011, more than 12 million people have been displaced and over half are scattered around the globe. As part of its world humanitarian efforts, the Canadian government, in November 2015, pledged to
Education is key to success: Noureddin’s Story Read More »
Uma Viswanathan talks about her career success after recently graduating from the mental health bridging program. After completing the BREM program, I was immediately hired as a First Call Care Counsellor at Homewood Health. I am happy to be working as a part of the Client Service Team providing counselling under the Wellness Together Canada Project. We
After completing the BREM program, I was immediately hired: Uma’s Story Read More »
By Miles Hamzi “If someone told me I was going to become a chef 15 years ago, I would have told them they were crazy.” Cooking was never Erika’s forte, at least not when she was working as an accomplished surgical nurse at a government hospital in Mexico. Erika and her husband came to Canada
As an immigrant, I feel I can give back something unique and special: Erika’s Story Read More »
By Miles Hamzi Shahoud, 38, considers himself one of 35,000 lucky Syrians who were initially chosen to resettle in Canada in December 2015. With more than 5.6 million Syrian refugees scattered around the globe, and twice as many within Syria desperately in need of humanitarian aid (according to UNHCR), Shahoud is “truly blessed” to have
What Canada has done for us is beyond belief: Shahoud’s Story Read More »
When Amanda moved to Canada as a permanent resident eight years ago, she could barely speak a word of English. Having lived her entire life in Fuzhou, an old port city in China’s southeastern province of Fujian – famous for its tea plantations and exports – she clearly didn’t need to. Her son was two
Without language skills, we won’t achieve much: Amanda’s Story Read More »
We are sharing an update on the technical issues MNLC is experiencing.
When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.
Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.
Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.
We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.
Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.
As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.
We will continue to share updates as we learn more.
Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.
Our offices will be closed from Friday, April 3 to Monday, April 6. We will reopen on Tuesday, April 7.
Happy Easter to those who celebrate!
Our Resource Centre at Keele office is open from 9:00 AM to 3:00 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.
The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.
For urgent matters regarding other departments, please contact us via our temporary emails:
We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.
We will notify you as soon as we are back.