Date: Thursday, July 17, 2025 Time: 2:00 PM – 3:30 PM Location: Online via Zoom This workshop will guide you through the entire online application process. You will: Get familiar with the Citizenship Portal Learn how to prepare an online application Moreover, you will learn what to expect after you submit the application and how […]
How to Prepare an Application for Canadian Citizenship Read More »
Date: Thursday, July 10, 2025 Time: 10:00 AM – 11:00 AM Location: Online via Zoom Join our employment readiness workshop “Career Exploration” to learn: Guest speaker: Isabel Inclan from Toronto Community Employment Services (TCES) To register for the workshop, please contact us:
Career Exploration Workshop Read More »
Date: Thursday, July 10, 2025 Time: 10:00 AM – 11:00 AM Location: Online via Zoom Join our employment readiness workshop “Career Exploration” to learn: What is career exploration Steps to a successful career exploration How to conduct your own career exploration using a variety of resources Guest speaker – Isabel Inclan from Toronto Community Employment
Career Exploration Workshop Read More »
Date: Thursday, July 10, 2025 Time: 2:00 PM – 3:30 PM Location: Online via Zoom Improve your digital skills to adapt to life in Canada faster! Topics include: To register for the workshop, please contact us:
Advanced Digital Literacy Workshop Series Read More »
Date: Thursday, July 3, 2025 Time: 2:00 PM – 3:30 PM Location: Online via Zoom Improve your digital skills to adapt to life in Canada faster! Topics include: To register for the workshop, please contact us:
Advanced Digital Literacy Workshop Series Read More »
Date: Thursdays, July 3, 10, 2025 Time: 2:00 PM – 3:30 PM Location: Online via Zoom Improve your digital skills to adopt to life in Canada faster! Topics include: Using Microsoft Office (Word, Excel, PowerPoint) Google Drive and Google Docs basics Online security and data protection Two-factor authentication Using authenticator apps Using online banking apps
Advanced Digital Literacy Workshop Series Read More »
By Trudy Tumusime In 2021, Doris came to Canada from China, bringing with her a wealth of experience as a software project manager and UX designer. With a computer science background, Doris found many aspects of settlement quite easy due to her ability to search the internet for information and having support from her elder
It’s not just a language class, it’s so much more than that: Doris’ Story Read More »
Date: Thursdays, June 19, 26, 2025 Time: 2:00 PM – 3:30 PM Location: In-person (Keele Office, Unit 111) and Online Improve your digital skills to adapt to life in Canada faster! Topics include: Browsing the internet (Chrome, Safari) Searching effectively on Google Email essentials (Gmail account creation, sending/receiving emails, attachments) Basic online safety (strong passwords,
Digital Literacy Workshop Series Read More »
Date: Thursday, June 19, 2025 Time: 2:00 PM – 3:30 PM Location: In-person (Keele office, Unit 111) and Online via Zoom Improve your digital skills to adapt to life in Canada faster! Topics include: To register for the workshop, please contact us:
Digital Literacy Workshop Series Read More »
Date: Thursday, June 26, 2025 Time: 2:00 PM – 3:30 PM Location: In-person (Keele office, Unit 111) and Online via Zoom Improve your digital skills to adapt to life in Canada faster! Topics include: To register for the workshop, please contact us:
Digital Literacy Workshop Series Read More »
We are sharing an update on the technical issues MNLC is experiencing.
When the issue was first identified, it appeared to be a technical disruption with one of our systems. Through further investigation, we confirmed that the technical issue was the result of a malicious cybersecurity incident.
Since then, we have been working closely with external cybersecurity experts to understand what happened, contain the incident, and secure our systems.
Based on what we know so far, we have not found evidence that clients’ personal information has been accessed. Our investigation is ongoing, and we are continuing to assess the full scope. If we determine that anyone’s personal information has been affected, we will contact those individuals directly.
We know this disruption has made it harder to reach us, and we are sorry for the frustration and concern this may have caused—especially for the newcomers, refugees, and others in our community who rely on our services. We understand that privacy, safety, and access to support are especially important, and we take that responsibility seriously.
Our phone and email systems remain temporarily unavailable as we take the necessary steps to restore them safely. In the meantime, you can continue to reach us at the temporary emails listed below for urgent matters, or visit us in person.
As a precaution, we encourage everyone to be cautious of unexpected emails, phone calls, or messages claiming to be from our organization. We will not ask for sensitive personal information through unofficial channels.
We will continue to share updates as we learn more.
Thank you for your patience and trust. We are actively addressing the incident and strengthening our systems to better protect the people we serve.
Our Keele office is open from 8:30 AM to 3:30 PM. Settlement staff are available to answer questions and provide guidance, and LINC in-person classes are running as usual.
The HAP clinic is open on Tuesday, Wednesday and Thursday at our Finch office, 9:30 AM – 3:30 PM.
For urgent matters regarding other departments, please contact us via our temporary emails:
We take your privacy seriously and kindly ask that you do not share sensitive personal information via email.
We will notify you as soon as we are back.