How We Help

Navigate Your First Days
in Canada

Arriving in a new country can be overwhelming and challenging to know where to start. We can help you

  • navigate the Canadian immigration process, ie. filling out the appropriate forms, providing employment and legal resources, and more
  • improve your English so you can feel confident in communicating with others in your community and in looking for a job
Newcomer landing in Canada

Navigate Your First Days
in Canada

Navigate Your First Days
in Canada

Services for Newcomers

Individual Settlement Counselling

A variety of services to immigrants and refugees looking to settle in Canada. Services provided in English, Arabic, Dari, Mandarin, Pashto, and Spanish.
Contact us for more information.

Information and Orientation

• Life in Canada • Immigration • Worker Rights and Responsibilities • Housing • Tenant and landlord rights and responsibilities • Education and Training • Community and Government services/benefits • Health • Language (LINC/ESL) • Services provided in English, Arabic, Dari, Mandarin, Pashto, and Spanish.
Contact us for more information.

Application Forms & Referrals

Guidance in completing application forms for: Immigration • Social Assistance: financial • Subsidized Housing • Community Legal Clinic • Subsidized Daycare • Student Assistance programs • Employment Insurance: (EI, sick benefits, maternity leave) • OHIP (Health Card) • Social Insurance Number (SIN) • Child Tax Benefit (CTB) • Canada Pension Plan (CPP) * Old Age Security (OAS) * Guaranteed Income Supplement (GIS) • Services provided in English, Arabic, Dari, Mandarin, Pashto, and Spanish.
Contact us for more information.

Guidance and Advocacy to Navigate Canadian Systems

• Immigration Refugees and Citizenship Canada (IRCC) webpage • Immigration processes • Interpretation services to apply for financial assistance (OW/ODSP) • Support with subsidized housing application • Support with subsidized daycare application • Access to affordable housing and rental market search • Services provided in English, Arabic, Dari, Mandarin, Pashto, and Spanish.
Contact us for more information.

Settlement Workshops

Workshops on settlement-related topics about Information & Orientation, Community Connections, and Employment. Specific topics include immigration, housing, access to community and government programs and benefits, health care, education, employment, life in Ontario, and more.
Contact us for more information.

Translation (Spanish and English)

Support with translation of some identity documents from Spanish to English or vice versa, for immigration purposes only. Our translations are not certified by ATIO. A small donation is suggested to receive this service.

Community Health Services

Free health services to anyone who has difficulties accessing health care. You don’t need to have an OHIP card for these services. In collaboration with the Humber Faculty of Health Sciences and Wellness – Bachelor of Nursing Program

Language Skills

Language Instruction for Newcomers to Canada (LINC) courses provide free English training for newcomers to Canada, along with free CNC (Childminding) services and free TTC tokens for eligible participants.

Care for Newcomer Children (CNC)

Free childminding support service available to LINC participants who have children between the ages of 19 months and 5 years.

Job Skills

Employment Readiness One-on-One Counselling

Individual sessions where clients are able to develop their own Career and Employment Plan, which is tailored to help them achieve short and long-term goals.

Employment Readiness Workshops

Employment support for newcomers who are looking for a job and trying to understand what is needed to succeed in finding employment opportunities in Canada. Offered in English, Arabic, and Spanish.

Essential Skills Training (Online/LMS)

Self-paced courses to develop essential skills, personal growth and career planning, employment preparation, and citizenship test preparation.

Kibbi App

Kibbi is a mobile app and online job board that provides job seekers with the best opportunities in their local area. Find jobs & resources near you on a map. Receive job alerts & direct invitations from local businesses. View job descriptions and chat with employers in 60 languages. Write your resume and cover letter in seconds.

Newcomer Support App

Provide virtual tools to better support immigrants and refugees who are settled or settling in Ontario. Developed in partnership with iCent.

She-Covery

Helps transition newcomer women from unemployment or underemployment conditions into job market opportunities. Services are offered in English.
The Entrepreneurial Excellence and Leadership (EXL) program provides the learning, resources, coaching, peer support and guidance to be self-employed and to start your own business, connecting you with community partners.
The Helping Our Newcomers Prepare for Employment Success (HOPES – Employment) program offers individual counselling, coaching and group support to redefine your employment goals and develop action plan to take the first steps.
The Workplace Communication in Canada (WCC) program helps upgrade career skills and improve interpersonal communication in the Canadian workplace.

Emotional Support

Individual Mental Health Counselling

Emotional support for newcomers struggling with stress or trauma, to promote resilience, strength and wellbeing at an individual and community level.
Contact us for more information.

Community of Care App

A digital tool for those seeking wellness support. Keep track of your wellness levels through self-assessments, learn how stress affects your brain and body, practice coping strategies through exercises and videos, share valuable links, inspiring stories, and uplifting outcomes with peers in your community.

How We Help Newcomers in Different Languages

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"The Mennonite New Life Centre and its BEMC program came in very handy for me at the lowest ebb of my life by providing a lifeline and I am eternally grateful for that,”

What’s Your Story

Let us know how we can help you
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